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Privacy Policy

Copyright ® CredVeda Financial Services Solution
Your personal information is highly prized, and we would never violate your privacy at CredVeda. This Privacy Policy is a statement of how we gather, exploit, and exchange, as well as protect the information you submit to us. Through our services or our visits to any of our platforms, you accept the terms discussed in this policy. It is applicable to all our existing and prospective customers, including those who may be visiting our offices or any online platforms under the ownership of CredVeda. This policy aims to create a good privacy culture throughout our organization and safeguard your rights, as well as embrace all the applicable laws on data protection and privacy. This policy is to be adhered to by every CredVeda employee.

This policy will be constantly in compliance with the current laws and regulations and will be revised whenever necessary.

The Privacy Policy of CredVeda is clear on how we manage and safeguard individual information in India.

Definitions

Your privacy matters to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. Throughout this document, the terms "we," "us," "our," and "CredVeda" refer to CredVeda Services Private Limited and/or the website https://www.credveda.com, as applicable.

Disclaimer

CredVeda reserves the right to update or modify this Privacy Policy at its sole discretion and without prior notice. We encourage you to periodically review this page to stay informed about any changes and how your data is handled.

General Commitment

We are dedicated to protecting your privacy and earning your trust. When you interact with us, you may provide personal information that identifies you. This policy explains how we handle such information. By accessing our website or providing your information, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our website or submit any personal data.
To use this platform, you must be of legal age or be represented by a legal guardian, and be legally competent to enter into a binding agreement.

Collection and Use of Personal Information

We collect your information through various channels, including:

  • Contact Information: Name, address, phone number, email
  • Demographics: Date of birth, age, gender, location
  • Transaction Data: Payment or billing details
  • Login Credentials: Email, username, password, and security questions
  • Feedback: Testimonials, comments, and suggestions
  • Cookies and Tracking: We use cookies and similar technologies to understand your browsing behavior, store preferences, and improve your experience.
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    Sharing of Personal Information

    We only share your personal data with:

  • Internal authorized personnel under strict confidentiality.
  • Business partners, affiliates, and service providers to deliver services, prevent fraud, and detect abuse.
  • Government authorities or legal entities as required by law (e.g., law enforcement, regulatory agencies, courts)
  • In the event of a business reorganization, merger, or acquisition, your data may be transferred to the new entity with appropriate prior notice.
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    You acknowledge that such disclosures may occur without prior notice in compliance with legal obligations.

    Use of Your Information

    We use your data to:

  • Deliver and personalize services
  • Improve our platform and your experience.
  • Contact you via email, SMS, calls, or notifications about services, offers, and alerts, regardless of any DND preferences you may have set.
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    We are not liable for any complaints under TRAI’s Customer Preference regulations arising from such communications.

    We use your data to:

    Use of Your Information

    We use your data to:

  • Deliver and personalize services.
  • Improve our platform and your experience.
  • Contact you via email, SMS, calls, or notifications about services, offers, and alerts, regardless of any DND preferences you may have set.
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    Data Retention and Security

    We employ encryption and security measures to protect your data:

  • We do not store your credit/debit card details; payments are processed securely through authorized gateways.
  • Your personal information is retained only as long as necessary for service delivery, compliance, and resolution of queries.
  • Once no longer required, your data is securely deleted or destroyed.
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    External Links

    Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of these external sites. Please review their privacy policies separately.

    Legal Jurisdiction and Dispute Resolution

    All disputes arising from this Privacy Policy will be governed by Indian law. Disputes will be resolved through arbitration with a sole arbitrator appointed by the Company. The courts of Uttar Pradesh shall have exclusive jurisdiction for all legal matters.

    Contact Us

    If you have questions or concerns about this Privacy Policy, please reach out to us at:
    📧 info@credveda.com